Legal
Privacy Policy
1. Overview
Prismic Corporation ('Prismic', 'we', 'our') is committed to protecting personal information collected through the Veritas24-7 physician portal and platform. This policy explains what information we collect, why we collect it, how we use it, and the choices available to users.
2. Scope
This Policy applies to the Veritas24-7 website, physician portal, mobile application (when available), and related services.
3. Information We Collect
Information may include registration details, professional credentials, employer information, authentication information, device/browser information, IP address, interaction metadata, transcripts, uploaded documents, support requests, and usage analytics.
4. Voice and AI Processing
Veritas24-7 uses speech recognition to convert spoken questions into text for processing and speech synthesis to generate spoken responses. These technologies are essential to the operation of the platform.
5. Interaction Transcripts
Interaction transcripts and associated metadata may be retained as part of an auditable enterprise record supporting medical, legal, regulatory, quality, security, pharmacovigilance, contractual and enterprise compliance obligations. Retention periods may vary by client agreement and applicable law.
6. How We Use Information
To authenticate users, operate the platform, deliver AI interactions, provide reporting and analytics, improve service quality, investigate issues, comply with legal obligations, and administer customer relationships.
7. Information Sharing
Information may be shared with the sponsoring pharmaceutical or biotechnology company, authorized service providers, cloud hosting providers, regulators where legally required, and successor entities in connection with mergers or acquisitions.
8. Security
We employ enterprise safeguards including encryption in transit and at rest, role-based access controls, logging, monitoring, authentication controls, and administrative procedures designed to protect information.
9. Data Retention
Information is retained only as long as reasonably necessary to satisfy contractual, legal, regulatory, audit, operational, and security requirements.
10. International Transfers
Where applicable, information may be processed in jurisdictions different from the user's location subject to appropriate safeguards.
11. Your Rights
Depending on applicable law, users may have rights to request access, correction, deletion, restriction, portability, or other privacy-related rights.
12. Cookies
The website may use cookies and similar technologies to improve functionality, analytics, security, and user experience.
13. Changes
This Policy may be updated periodically. Material changes will be communicated through appropriate means.
14. Contact
Prismic Corporation8390 E. Via de Ventura, F-110, Suite 270
Scottsdale, AZ 85258 USA
Telephone: +1 (480) 861-3551